You can find your tracking information inside of your confirmation email.

How long will it take my order to ship?

Please allow up to 2-3 weeks from the time you place your order until the time it is shipped. 

Does Stay Psyched ship international?

Yes! We ship to almost all countries.

What about international duties and taxes?

Unfortunately, we have no control over these charges, as customs policies and import duties differ from country to country. Any customs or import duties are charged at the time of import at the destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges.

Is Stay Psyched ethically sourced and sustainable?

We’ve worked hard to ensure that all of our brand partners represent our core values and mission statement. As a result, every item we sell is free from predatory labor practices, damaging environmental operations, or anything else that may hurt our community around the globe! 

Who do I contact about my order?

Please send an email to support@staypsyched.com with your name and order number.

When I place an item in my shopping cart, am I guaranteed to receive the merchandise?

Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.

An item I want is sold out. When will it become available again?

If an item is listed as sold out, it is unavailable for purchase. Most items are limited items that do not come back in stock but you are welcome to reach out to us at support@staypsyched.com and we would be happy to chat!

How do I find out when new styles are releasing and when?

You can stay updated with our latest releases by signing up for our newsletter or by following us on social media.

Can I edit the shipping address on my order?

Unfortunately, after an order is placed we are unable to edit or make changes to it. You can, however, attempt to update the shipping address directly with your selected courier service. Keep in mind, this process is never a guarantee, as it depends on the status of your shipment.

What are typical transit times for my order?

Domestic: 2-10 BUSINESS DAYS.

We ship using USPS.

International: 7-30 Business Days depending on country and location.

Please keep in mind we are shipping out from Oahu, Hawaii - this adds extra shipping time.

RETURN POLICY:

Returns/Exchanges information is written out on our Returns and Exchanges page.  (All discounted items are final sale.) 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need proof of purchase. 

More information can be found here: RETURNS/EXCHANGES

To inquire about a return or exchange please contact us at support@staypsyched.com

Thank you for your interest, we hope you are staying safe and as always, STAY PSYCHED.

- The Stay Psyched Team